WhatsApp Backup is stuck with a known issue that has plagued users for a while, but it looks like the user has already received a fix. If you’ve been in this situation for some time, here are some suggestions.
WhatsApp Backup is hampered by a common problem experienced by several users, in which the backup feature of the encrypted messenger app is 100 percent fixed and uninterrupted. This may result in a loss of chat history if the user’s phone is stolen, lost, or the data is corrupted due to a reset or software problem. Significantly, the bug has been around for more than a year, according to reports. However, the user has now received a troubleshooting fix and it seems to be working on the latest version of WhatsApp.
The problem of WhatsApp backup has been affecting users for some time now, but the Reddit torojet user has found that any user can solve this problem with minimal effort, as seen by the leaker WABetaInfo. The user has found that after following a certain procedure, the backup backups in Google Drive have worked as intended, and users can now take similar steps on their devices to retrieve this WhatsApp functionality.
According to a Reddit user, those affected by the WhatsApp backup stick bug should follow these steps to resolve the issue:
Step 1) Visit drive.google.com from your desktop or laptop browser.
Step 2) Click on Settings, then click on Manage Apps, then select WhatsApp Messenger.
Step 3) Click Options, and then click Disconnect from Drive. This will not cause you to lose your conversations when they are on your device.
Step 4) Uninstall WhatsApp from your phone, then go to “/user/Android/Media/com.whatsapp/WhatsApp/Databases” using the device file manager.
Step 5) Rename the most recent database (.db) to msgstore.db – this means you must have a file called msgstore.db.crypt12 or msgstore.db.crypt14 after this step.
Step 6) Download WhatsApp in Google Play Store and sign in with the same number.
Step 7) WhatsApp will get the local backup you just reset, as the Google Drive link has been disconnected.
Step 8) Restore your chat history and set up WhatsApp again, then go to WhatsApp settings to connect your Google Drive with online backups.
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